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Cookie Policy

Last updated: August 10, 2025

Cookie Policy

Cookie Policy for Martical.com
Last updated: August 10, 2025

This Cookie Policy explains how Martical.com (“Martical,” “we,” “us,” or “our”) uses cookies and similar technologies on our website and client portal. It should be read together with our Privacy Policy.


  1. What are cookies?

  • Cookies are small text files placed on your device to store information. They help our site function, keep you signed in, remember preferences, and understand how the site is used.

  • We also use similar technologies such as web beacons/pixels, local storage, and SDKs (collectively “cookies” in this policy).


  1. How we use cookies

    We use cookies for:

  • Strictly necessary purposes: to load pages, secure the site, process orders, and keep you logged in.

  • Preferences: to remember language, region, and interface choices.

  • Analytics: to understand site traffic and performance so we can improve features and content.

  • Functionality: to enable support chat/ticketing and certain client portal features.

  • Security and fraud prevention: to detect abuse, prevent unauthorized access, and protect accounts.

  • Marketing (optional): to measure the performance of our marketing and, where applicable, show relevant information about our services.


  1. Types of cookies we set

  • Session cookies: temporary; deleted when you close your browser.

  • Persistent cookies: remain for a set period or until you delete them.

  • First-party cookies: set by Martical.com.

  • Third-party cookies: set by our service providers (e.g., analytics, payment processors, support tools).


  1. Categories of cookies
    A. Strictly Necessary (always on; cannot be disabled via our banner)

  • Purpose: authentication, load balancing, payment checkout, security (e.g., CSRF protection), cookie consent storage.

  • Examples: session ID, authentication token, CSRF token, consent record.

  • Impact if blocked: site and client portal may not function, checkout and login will fail.


B. Preferences

  • Purpose: remember language, timezone, UI settings.

  • Impact if blocked: you may need to reselect preferences each visit.

C. Analytics/Performance

  • Purpose: measure visits, pages viewed, navigation paths, and errors; aggregate usage statistics.

  • Providers: privacy-focused analytics or mainstream analytics tools.

  • Controls: disabled unless you consent where required.

D. Functionality

  • Purpose: enable support widgets, documentation search, or media/player features.

  • Controls: disabled unless you consent where required.

E. Marketing/Advertising

  • Purpose: measure campaign effectiveness; in limited cases, show Martical-related ads on third-party platforms.

  • Controls: disabled unless you consent where required. We do not sell personal information.


  1. Third-party providers

    Depending on implementation, the following types of providers may set cookies when you visit our site or use the client area:

  • Analytics and performance measurement

  • Payment processors and checkout security/fraud prevention

  • Support and communications tools (ticketing/chat)

  • CDN, security, and load balancing

  • Video/embedded content platforms (only on pages where embedded)
    We maintain contracts and data protection terms with these providers. For details, see our Subprocessor List in the Legal/Privacy section of our site or contact us.


  1. Your choices

  • Cookie banner: On your first visit (and periodically thereafter), you can accept or manage non-essential cookies by category. You can change your preferences anytime via the “Cookie Settings” link in our footer (where available).

  • Browser settings: You can block or delete cookies via your browser. Blocking Strictly Necessary cookies may break core functions like login and checkout.

  • Do Not Track: Our site currently does not respond to DNT signals. Where required by law, we will honor applicable regional opt-out mechanisms.

  • Marketing choices: You can also adjust ad preferences with third-party platforms you use.


  1. Legal bases and consent

  • For visitors in the EEA/UK and similar jurisdictions, we use Strictly Necessary cookies based on legitimate interests and all other cookies based on your consent. You may withdraw consent at any time via Cookie Settings.

  • For California residents, we do not sell personal information. If we use cross-context behavioral advertising, you may opt out using our “Do Not Sell or Share My Personal Information” link where applicable.


  1. Retention

  • Session cookies expire when you close your browser.

  • Persistent cookies have fixed lifetimes that vary by purpose (typically from a few minutes up to 13 months for analytics; consent records may be retained longer to demonstrate compliance).


  1. Changes to this policy

    We may update this Cookie Policy to reflect changes in technology, law, or our practices. Material changes will be communicated via our site or client area. Continued use after the effective date indicates acceptance.

  2. Contact

    If you have questions about our use of cookies or your preferences: